CWT Fact & Figures
- A global leader in travel management, present more than 150 countries and territories
- Approximately 20.000 employees worldwide
- A diverse client portfolio of large corporations, small and mid-sized companies, government institutions and non-governmental organizations. Clients include one-third of the Fortune Global 100 companies
- More than 62 million online and offline transactions per year
- 28 billion US$ in sales generated by wholly owned operations and joint ventures
- Customer satisfaction is a driving force at CWT:
- 92% travel manager overall satisfaction rate
- 96% client retention rate
A global leader:
- Number one in Europe, Asia Pacific, and
- Number two in North-America
*Actual sales volume at current exchange rates; includes air, hotel and ground transportation
- 3 Full Service Centres for Business Travel reservations
- 8 implants: Business Travel offices located on client's premises
- 2 explants: special units established for one business client, within our Full Service Centres
- 2 Meetings & Events offices: for events, group travel, incentives, corporate meetings and trade missions
- 1 Incoming Tourism agency for both the business and the leisure market
- 395 employees
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Jan Willem DekkerExecutive Vice President Benelux
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Sam VerseleCommercial Director Belgium and Luxembourg |
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Freek JansenCommercial Director Netherlands |
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Henri LosseauChief Financial Officer BeLux & IT Director Benelux |
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Olivier ChateauChief Financial Officer Netherlands |
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Eric van KuikDirector Human Resources Benelux |
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Peter-Paul van RielDirector Traveller & Transaction Services Benelux |
Carlson Wagonlit Travel has two shareholders: Carlson, a global hotel, restaurant and travel company, holds 55 percent of the company's shares and Chase Travel Investment, an affiliate of JPMorgan Chase & Co., holds the remaining 45 percent.