Netherlands


 

CWT Safety & Security

CWT’s safety offering keeps clients informed of travel risks and helps them locate and assist travelers quickly in a crisis.

 

To help avoid situations that may adversely affect traveler safety, CWT provides clients and their travelers with relevant information to increase awareness of risks before, during and after a business trip.

 

When incidents occur, CWT’s thorough crisis communications process includes effective communication, as well as response and recovery procedures, to ensure clients are informed and travelers well protected. CWT immediately alerts clients of a travel incident by telephone, email and/or SMS. Travel managers can then access accurate, actionable passenger data provided by CWT to quickly identify and track affected travelers, delivering assistance where needed.

 

For advanced security needs, CWT works with leading, third-party risk-management and healthcare firms to offer enhanced services designed to monitor risk to personnel and facilities, protect travelers and respond to emergency incidents 24/7.

 

Helping improve security

  • CWT Guardian, our global suite of safety and security services, offers automated travel alerts, destination intelligence, traveler tracking and traveler support to help clients proactively avoid or effectively manage risk.
  • CWT Policy Messenger allows travel managers and heads of security to automatically alert travelers going to high-risk destinations.
  • Enhanced safety and security services are also available, including trip-specific intelligence reports, enhanced traveler tracking, direct communication with affected travelers, health information and other services designed to mitigate risk.
 

Success story:

 

Enhancing traveler tracking

 

A financial services company with $38 million in travel spend needed a partner who could monitor global incidents and send immediate notification in case of an emergency to help improve traveler safety. CWT provided a complete solution via its safety and security offering CWT Guardian, which includes travel alerts, destination intelligence, traveler tracking and traveler support. In less than an hour after breaking news of a plane crash, CWT alerted the client so they could contact an affected traveler who had been sent to the hospital and ensure continued care and safety.