Netherlands


 

Airport information

 

Amsterdam Airport Schiphol desk
Carlson Wagonlit Travel uses the Aviapartner/Holland Handling desk in the central departure hall opposite desk row 9. The desk is staffed by Aviapartner/Holland Handling employees and is open daily from 5:30 a.m. to 9:00 p.m.

 

In case of emergencies (such as a missed flight) Aviapartner/Holland Handling can contact your CWT booking office to make modifications and possibly organize a new reservation. Aviapartner/Holland Handling can also arrange for the issue of other travel documents, for example a visa you have applied for that can be sent from the embassy to the Amsterdam Airport Schiphol service desk at the last minute.

Latest arrival and/or departure times at Amsterdam Airport Schiphol
If you are going to drop off or collect someone at Amsterdam Airport Schiphol you can view the latest arrivals and departures in real time on the Schiphol website. You can also sign up for an email service giving you details of a specific flight.

Check-in facilities
With most airlines you can check in online, saving you a lot of valuable time. Of course if you prefer you can still check in at a check-in desk at the airport, or at a check-in machine for some airlines.

For more information on check-in facilities and conditions, please check the website of the airline you will be flying with.

NB: If you are not sure if you will be traveling on a particular flight, we advise you not to check in beforehand. It is difficult to change flights after check-in.

Baggage regulations and conditions

Hand baggage
The worldwide safety regulations for hand baggage have been tightened up considerably in recent years. Read more. Download the brochure to read about the rules that apply to, for example, carrying liquids in your baggage and hand baggage.

Checked-in baggage
The maximum free baggage allowance is generally 23 kg per baggage item. However, a growing number of airlines make charges for this, particularly in the lower price categories. The allowed number of items of checked-in baggage will be stated in the ‘baggage allowance’ box on your ticket. For travels to and from the USA we advise you not to lock your checked-in baggage, because any damage caused during security checks will not be reimbursed. For the latest information regarding checked-in baggage, see the website of the relevant airline.

Prohibited baggage
Various regulations apply to prohibited hand baggage and checked-in baggage. You can check these regulations on the website of the relevant airline. For example, passengers traveling to and from China and the USA are not allowed to carry lighters or matches in their hand baggage or checked-in baggage. In addition, customs officers in the USA are authorized to check documents, computers, disks, hard drives and other electronic or digital carriers at border controls, and retain them for further investigation if necessary. You can find more specific information on hand baggage and checked-in baggage regulations for traveling to or from the USA on the Transportation Security Administration website.

Address details on suitcase
It is a good idea to state your accommodation address at your destination on the address label on your suitcase. You can download a ready-to-use suitcase label here .


Importing goods from countries outside the EU
Travelers by plane or boat who have purchased goods in a country outside of the EU can import goods tax free up to a value of €430. This includes all goods bought at the airport. If this permitted amount is exceeded, import duties have to be paid on the goods over this amount. Read more on the Dutch Customs Administration website.

EU ordinance on the import and export of large sums of money
Travelers carrying more than €10,000 in cash when entering or leaving the European Union must report this to the customs authorities. Customs officers have the right to check travelers and their baggage for this purpose. Cash in excess of €10,000 will be seized, and measures will be taken against travelers who violate this ordinance.

Taxi to airport
You can reserve your taxi to or from most major airports in the Netherlands, Belgium and Germany here. You can also calculate the approximate taxi costs from the airport to your destination address.

Parking at Amsterdam Airport Schiphol
Amsterdam Airport Schiphol offers a range of parking facilities:

  • Short stay parking at car parks P1 and P2
  • Long stay parking at car park P3 (a shuttle bus reaches the departure hall in 10 minutes)
  • Smart Parking: you can reserve and pay online for a parking space at a reduced fee
  • Excellence Parking: for frequent flyers who value efficiency, quality and exclusivity
  • Privium Parking: Privium Plus members can benefit from various advantages, including conveniently close parking spaces at special rates

 

For more information on parking at Amsterdam Airport Schiphol, or to reserve a parking space, go to the Schiphol website.

  • Valet Parking: You park your car in a specially reserved parking space in front of the departure hall and hand in your keys at the Valet Parking desk. You can then proceed directly to the check-in desk and start your journey without wasting time. Your car will be ready and waiting for you when you return to Amsterdam Airport Schiphol, taking into account any possible delays to your return flight. You can arrange Valet Parking at the same time as you book your flight ticket. For more information, please contact your Carlson Wagonlit Travel Office.

 

Lounges at Amsterdam Airport Schiphol
You can now make use of exclusive business class lounges at Amsterdam Airport Schiphol with your economy class ticket. Start your business trip in comfort at one of the CWT/Menzies business class lounges at Amsterdam Airport Schiphol. The lounges allow you to work or relax in full comfort before departure, with complimentary drinks and snacks from the well-stocked bar. Your colleagues or business contacts can also make use of the lounges.

 

Vouchers
You can visit the CWT/Menzies lounges at Amsterdam Airport Schiphol with a special voucher on which you fill in your name, company name and travel date. A completed voucher gives one-off access to one of the CWT/Menzies lounges for one person. The voucher should be handed in at the entrance desk of the lounge. The vouchers cost €19.50 each excluding VAT. Specially arranged fees apply to groups, and these are available on request.

 

Interested?
You can buy business lounge vouchers in packs of 10 for €195. The vouchers will be sent to you together with the invoice. Contact your regular Carlson Wagonlit Travel contact person, or email communicatie@carlsonwagonlit.nl.
N.B. the vouchers are not available at the lounges.

Menzies Aviation Executive Lounge 26 (for departures within Europe)
Opening hours: 6:00 a.m. – 8:30 p.m.
Route description for departures from departure hall 1: After the passport control in departure hall 1 turn right and follow the route toward Gate D. Lounge 26 is situated near the passport control between Gates C and D on the second floor on the left.

 

Menzies Aviation Executive Lounge 41 (for departures outside of Europe)
Opening hours: 6:00 a.m. – 11:30 p.m.
Route description for departures from departure hall 2: After the passport control, take the escalator on your left to the second floor. Lounge 41 is situated on your left.

 

Route description for departures from departure hall 3: After the passport control, turn right and follow the route toward Gate D. Lounge 41 is situated near departure hall 2 on your left between gates D and E on the second floor.

 

Liability of airlines in case of damage to baggage or personal injury
Warsaw Convention
The Warsaw Convention was drawn up to regulate the liability of airlines in case of damage to baggage or personal injury. Read more.
Supplement to the Warsaw Convention

 

Flying safely according to EU standards - 'Flywell'
The safety reputation of air travel within the European Union (EU) is among the best in the world. The EU and its member states work continuously with safety authorities in other countries to raise safety standards worldwide. However, there are still some airlines that do not meet the required safety levels. These airlines are not permitted to operate in European airspace. You can find a list of airlines that have been identified as operating in conditions below essential safety levels on the EU website.